Features


Voice Webcalling

Allows website visitors to call you from within your website. No plugins, sign-ins or downloads. Calls ring your existing phones. Learn more >

  • → Increase web conversions

  • → Intelligent call routing

  • → Customer journey tracking

Video Webcalling

2 way, plugin-free video calling within your website. Works with existing call centre systems. Use with chat or voice calling. Learn more >

  • → Face-to-face connection

  • → Switch to 1 & 2 way video

  • → Service quality monitoring

Cobrowsing

Securely see, understand and solve customer problems in real time. Works on all websites. Enterprise-grade security. Learn more >

  • → Secure, PCI/DSS compliant

  • → Annotation, document push

  • → Clean, fast user experience

Web Chat

Robust web chat allows convenient website communication. Escalate to voice to provide truly seamless communication. Learn more >

  • → Simply qualify customers

  • → Canned messages, chat logs

  • → Escalate to voice/video




Helping these organisations to better connect with their online customers:

Cobrowsing customers

Read about a Talkative customer story.


Resources




Is Cobrowsing Secure?

Is cobrowsing secure? What about sensitive data? Is anything audited? We answer your cobrowsing security questions! Learn more >

Travel Industry Report

How to travel companies engage their customers online? We researched 139 travel websites to find out! Learn more >