Combine 1 and 2 way video calling with web chat, cobrowsing, and voice calling to provide a seamless online customer experience.
Add HD quality video calling to any website with just 3 lines of code.
WebRTC-powered video chat requires no plugins, popups, apps or downloads. Users are not forced to open a new window or website session.
Video calling neatly integrates into your existing contact centre telephony. Example contact centre integration >
Use video calling alongside web chat, webcalling or with regular PSTN phone calls.
See exactly where customers are looking on your website with the customer journey overview.
Introduce cobrowsing to quickly solve problems for your customer.
Agents make offers to the customer who accepts, meaning your agents remain in control of the process.
Quickly switch between 1 and 2 way live video assistance at the click of a button.
Easily transfer interactions to your colleagues if necessary.
Simple browser console and any webcam - no dedicated hardware or software required.
Works on all WebRTC enabled browsers (Safari, Edge, Chrome, Firefox, Opera) with iOS and Android native app integration capability.
Quality of Service monitors the application to ensure users have sufficient bandwidth and device before being offered a video call.
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